We ask for Blue Air airline investigation regarding the way they managed the ticket cancelation situation!
I've created this online petition to draw the attention of the competent authorities in order to start the investigation on the Blue Air airline and the way of operating the canceled tickets / vouchers issued, during the state of emergency / alert.
During the coronavirus pandemic, from March 15th to June 30th , all Blue Air flights were canceled and for customers were issued vouchers, many of the customers not even received them.
The main problem is that the VOUCHERS CANNOT BE USED ON-LINE (there is no way to pay with a voucher, in case you try to make a new reservation) and at the Blue Air CALL CENTER no one answers the calls (I tried the Romanian numbers at different times of the day and on different days but no luck with waitting times more than 1 hour ) andall abroad call centers are closed.No luck with the email either
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